Incidents reported on status page for uqudo https://status.om.uqudo.com/ en https://status.om.uqudo.com/ Sat, 02 May 2026 19:25:28 +0000 https://status.om.uqudo.com/#30caeb66df247cba02f57603c2ff637e6f1d5ac6c52b00e85e053361bf9d9997 Face Liveness+Matching Service recovered https://status.om.uqudo.com/ Sat, 02 May 2026 19:09:52 +0000 https://status.om.uqudo.com/#30caeb66df247cba02f57603c2ff637e6f1d5ac6c52b00e85e053361bf9d9997 Face Liveness+Matching Service went down https://status.om.uqudo.com/ Sat, 02 May 2026 17:44:47 +0000 https://status.om.uqudo.com/#5079c8e326685a3a3a607cfccc44f9dea6c87423cc230e44faa84c644a54a105 Authorization Service recovered https://status.om.uqudo.com/ Sat, 02 May 2026 17:29:56 +0000 https://status.om.uqudo.com/#5079c8e326685a3a3a607cfccc44f9dea6c87423cc230e44faa84c644a54a105 Authorization Service went down https://status.om.uqudo.com/ Thu, 30 Apr 2026 20:18:03 +0000 https://status.om.uqudo.com/#d56d62ec7df3efc8d26f6b30e4fda10a441f40e3993120b8a148602899ca2653 Face Liveness+Matching Service recovered https://status.om.uqudo.com/ Thu, 30 Apr 2026 19:51:24 +0000 https://status.om.uqudo.com/#d56d62ec7df3efc8d26f6b30e4fda10a441f40e3993120b8a148602899ca2653 Face Liveness+Matching Service went down https://status.om.uqudo.com/ Wed, 22 Apr 2026 18:50:44 +0000 https://status.om.uqudo.com/#3b8f5b1f5f00c82dafd4aaf8e956891de4ecd1ad8c4d04315c88e05a92a2de90 Customer Portal recovered https://status.om.uqudo.com/ Wed, 22 Apr 2026 18:34:28 +0000 https://status.om.uqudo.com/#3b8f5b1f5f00c82dafd4aaf8e956891de4ecd1ad8c4d04315c88e05a92a2de90 Customer Portal went down https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:29:14 +0000 https://status.om.uqudo.com/#5d1393201ae8a89ca498e737a25cf9d71fc4499f832989de8a92cd94595c2db2 Customer Portal recovered https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:29:10 +0000 https://status.om.uqudo.com/#21243bee43dbc2fd505a7d09b8d759fbae04e23e546890e1d3601a090aeaed64 Face Liveness+Matching Service recovered https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:29:08 +0000 https://status.om.uqudo.com/#4ec9481787549351deca978a01eb2d9f524cf8d346f0ef1e014dde851f3a2e35 Info Service recovered https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:29:06 +0000 https://status.om.uqudo.com/#6efa884b0f4e8bcd244ab5a98a253ab806311e3ed57583fcef5602f71c71e39a Scan Service recovered https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:29:05 +0000 https://status.om.uqudo.com/#a7dc55c67a155b581e6ebc985c949d287eb9c35bcd975b96d40776ea61c26463 Authorization Service recovered https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:21:47 +0000 https://status.om.uqudo.com/#21243bee43dbc2fd505a7d09b8d759fbae04e23e546890e1d3601a090aeaed64 Face Liveness+Matching Service went down https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:21:41 +0000 https://status.om.uqudo.com/#6efa884b0f4e8bcd244ab5a98a253ab806311e3ed57583fcef5602f71c71e39a Scan Service went down https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:21:37 +0000 https://status.om.uqudo.com/#4ec9481787549351deca978a01eb2d9f524cf8d346f0ef1e014dde851f3a2e35 Info Service went down https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:21:31 +0000 https://status.om.uqudo.com/#a7dc55c67a155b581e6ebc985c949d287eb9c35bcd975b96d40776ea61c26463 Authorization Service went down https://status.om.uqudo.com/ Wed, 15 Apr 2026 22:21:26 +0000 https://status.om.uqudo.com/#5d1393201ae8a89ca498e737a25cf9d71fc4499f832989de8a92cd94595c2db2 Customer Portal went down https://status.om.uqudo.com/incident/466559 Sat, 23 Nov 2024 14:54:00 -0000 https://status.om.uqudo.com/incident/466559#9a4eb294dd47b245c976bf8f26ad5ed725135db7fbfcc1bd67e5bf1600bb7d7a Services have now been restored and we are back online. We'll publish a root cause analysis and a full incident report as soon as the full investigation is completed by ODP team. https://status.om.uqudo.com/incident/466559 Sat, 23 Nov 2024 14:02:00 -0000 https://status.om.uqudo.com/incident/466559#fc0e4235e9e696bcb3dfd217f9613416d83fa3f031cb97f09fc667152cb86e7a Facial recognition and liveness services are currently unavailable for all our Oman customers due to underlying infrastructure issue. We are working with ODP, our cloud and Datacenter hosting provider to resolve this issues as soon as possible. https://status.om.uqudo.com/incident/420687 Thu, 29 Aug 2024 12:00:00 -0000 https://status.om.uqudo.com/incident/420687#7254c6ef272745b19f15c4f12cc9de19a57a1f6e5d028d91316f196fe17e2a4a Maintenance completed https://status.om.uqudo.com/incident/420687 Thu, 29 Aug 2024 08:00:00 -0000 https://status.om.uqudo.com/incident/420687#74fa6b7fed39819091654cb245b74aa4194615eac3e91bf61b677d6d050d3dda We would like to inform you that our Portal will be undergoing scheduled maintenance on 29/08/2024. During this period, the portal will be temporarily unavailable. This maintenance is essential to enhance the portal’s performance, security, and user experience. What to Expect: Downtime Duration: The portal will be inaccessible for approximately 30 minutes. Impact: You will not be able to access your account or perform any actions during this time. After Maintenance: All services will resume as normal after the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. Our team is working diligently to minimize the disruption and ensure that the portal is back online as quickly as possible.