Incidents | uqudo Incidents reported on status page for uqudo https://status.om.uqudo.com/ en Face and Liveness services down https://status.om.uqudo.com/incident/466559 Sat, 23 Nov 2024 14:54:00 -0000 https://status.om.uqudo.com/incident/466559#9a4eb294dd47b245c976bf8f26ad5ed725135db7fbfcc1bd67e5bf1600bb7d7a Services have now been restored and we are back online. We'll publish a root cause analysis and a full incident report as soon as the full investigation is completed by ODP team. Face and Liveness services down https://status.om.uqudo.com/incident/466559 Sat, 23 Nov 2024 14:02:00 -0000 https://status.om.uqudo.com/incident/466559#fc0e4235e9e696bcb3dfd217f9613416d83fa3f031cb97f09fc667152cb86e7a Facial recognition and liveness services are currently unavailable for all our Oman customers due to underlying infrastructure issue. We are working with ODP, our cloud and Datacenter hosting provider to resolve this issues as soon as possible. Portal maintenance https://status.om.uqudo.com/incident/420687 Thu, 29 Aug 2024 12:00:00 -0000 https://status.om.uqudo.com/incident/420687#7254c6ef272745b19f15c4f12cc9de19a57a1f6e5d028d91316f196fe17e2a4a Maintenance completed Portal maintenance https://status.om.uqudo.com/incident/420687 Thu, 29 Aug 2024 08:00:00 -0000 https://status.om.uqudo.com/incident/420687#74fa6b7fed39819091654cb245b74aa4194615eac3e91bf61b677d6d050d3dda We would like to inform you that our Portal will be undergoing scheduled maintenance on 29/08/2024. During this period, the portal will be temporarily unavailable. This maintenance is essential to enhance the portal’s performance, security, and user experience. What to Expect: Downtime Duration: The portal will be inaccessible for approximately 30 minutes. Impact: You will not be able to access your account or perform any actions during this time. After Maintenance: All services will resume as normal after the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. Our team is working diligently to minimize the disruption and ensure that the portal is back online as quickly as possible.