Incidents reported on status page for uqudo https://status.om.uqudo.com/ en https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:56:12 +0000 https://status.om.uqudo.com/#f27fe9cdf6c6a7f12dc3edc00e5c63a90cd5b709bd79aad87b34e435a6f7c6dc Info Service recovered https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:55:54 +0000 https://status.om.uqudo.com/#aa94e0de6be7ec92dd0b27b9ee410655a3a9d078e849444969df82b5879f95a5 Customer Portal recovered https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:55:53 +0000 https://status.om.uqudo.com/#31010da25835e9f15a3b3cdc0578ef680b4eb08aef193188894c19cb1102d8bd Scan Service recovered https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:55:51 +0000 https://status.om.uqudo.com/#5bd1c07eddea2973f0a2ff8c0bb3db8ab71679f2e10473d685557a75ad2b66df Face Liveness+Matching Service recovered https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:55:47 +0000 https://status.om.uqudo.com/#01426b440cec11de242ceedae81ef7c4676e7de1b11de21dd08cebefaa7bb262 Authorization Service recovered https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:50:18 +0000 https://status.om.uqudo.com/#aa94e0de6be7ec92dd0b27b9ee410655a3a9d078e849444969df82b5879f95a5 Customer Portal went down https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:50:18 +0000 https://status.om.uqudo.com/#5bd1c07eddea2973f0a2ff8c0bb3db8ab71679f2e10473d685557a75ad2b66df Face Liveness+Matching Service went down https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:50:08 +0000 https://status.om.uqudo.com/#f27fe9cdf6c6a7f12dc3edc00e5c63a90cd5b709bd79aad87b34e435a6f7c6dc Info Service went down https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:50:01 +0000 https://status.om.uqudo.com/#01426b440cec11de242ceedae81ef7c4676e7de1b11de21dd08cebefaa7bb262 Authorization Service went down https://status.om.uqudo.com/ Wed, 10 Dec 2025 12:49:59 +0000 https://status.om.uqudo.com/#31010da25835e9f15a3b3cdc0578ef680b4eb08aef193188894c19cb1102d8bd Scan Service went down https://status.om.uqudo.com/incident/466559 Sat, 23 Nov 2024 14:54:00 -0000 https://status.om.uqudo.com/incident/466559#9a4eb294dd47b245c976bf8f26ad5ed725135db7fbfcc1bd67e5bf1600bb7d7a Services have now been restored and we are back online. We'll publish a root cause analysis and a full incident report as soon as the full investigation is completed by ODP team. https://status.om.uqudo.com/incident/466559 Sat, 23 Nov 2024 14:02:00 -0000 https://status.om.uqudo.com/incident/466559#fc0e4235e9e696bcb3dfd217f9613416d83fa3f031cb97f09fc667152cb86e7a Facial recognition and liveness services are currently unavailable for all our Oman customers due to underlying infrastructure issue. We are working with ODP, our cloud and Datacenter hosting provider to resolve this issues as soon as possible. https://status.om.uqudo.com/incident/420687 Thu, 29 Aug 2024 12:00:00 -0000 https://status.om.uqudo.com/incident/420687#7254c6ef272745b19f15c4f12cc9de19a57a1f6e5d028d91316f196fe17e2a4a Maintenance completed https://status.om.uqudo.com/incident/420687 Thu, 29 Aug 2024 08:00:00 -0000 https://status.om.uqudo.com/incident/420687#74fa6b7fed39819091654cb245b74aa4194615eac3e91bf61b677d6d050d3dda We would like to inform you that our Portal will be undergoing scheduled maintenance on 29/08/2024. During this period, the portal will be temporarily unavailable. This maintenance is essential to enhance the portal’s performance, security, and user experience. What to Expect: Downtime Duration: The portal will be inaccessible for approximately 30 minutes. Impact: You will not be able to access your account or perform any actions during this time. After Maintenance: All services will resume as normal after the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. Our team is working diligently to minimize the disruption and ensure that the portal is back online as quickly as possible.